Practice Management
Utah just pulled a major power move and became the first state in the country to officially recognize physical therapists as primary care providers for neuromusculoskeletal conditions. That’s not just big news. That’s headline-on-the-wall-of-the-clinic news.
What separates a thriving orthopedic or physical therapy practice from one that struggles with patient conversions? The answer lies in measuring and optimizing front desk sales performance. We recently had an insightful conversation with Jerry Durham, CEO of The Client Experience Company, where we discussed the importance of tracking key…
Strategies to help you respond to negative reviews in a way that highlights your values, services, and brand—with a touch of charm.
Patients love convenience. Whether it’s high-tech treatments, friendly staff, or easy-to-use online services, making the experience smooth at every touchpoint is key to attracting and retaining patients.